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Old 08-09-2018, 01:51 PM   #1
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Join Date: Sep 2015
Location: Chesapeake, VA
Posts: 476
Default Leta’s Shout Out

So I had a previous post on how my one year old isinglass was all sticky. Talked to Leta and sent it back. She replaced the plastic for a very reasonable price. I also asked for a solid canvas piece to replace my isinglass with for winter storage. They ended up sending me canvas that snaps over my isinglass. So I emailed them again and they called. They’re going to send me the zip in canvas replacement piece and just charge the additional difference quoted since the cover was less expensive, and I keep the cover as well.
I know people had issues with Leta in the past, but I think she hired some extra help and they’re doing a better job with the customer service!
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